Auto-Replenish (-20%)
You have the flexibility to pause or cancel your plan at any time, provided you've completed a minimum of 3 delivery cycles.
How it works?
- Opt for 'Auto-replenish' when ordering from our Clean Beauty product selection.
- Select the frequency of your product deliveries.
- Modify the delivery schedule at your convenience. You may pause or cancel subscriptions after completing 3 delivery cycles.
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time you want in the customer portal after completing 3 delivery cycles.
The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order on our website. You can also access your subscriptions if you create an account on our website.
How can I skip or reschedule a charge?
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.